📄 Return & Refund Policy – FlexPulse Store

At FlexPulse Store, customer satisfaction is our top priority. We strive to deliver high-quality products. However, if you face any issue with your order, please review our policy below.

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📦 Returns

We only accept returns in the following cases:

• You received the wrong product
• The product arrived damaged or defective

To request a return, please contact us within 3–7 days of delivery.
After this period, returns will not be accepted.

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❗ Non-Returnable Cases

We do not accept returns in the following situations:

• Change of mind
• Wrong purchase decision
• Product used after delivery

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💸 Refunds

Once your return request is approved:

• Refunds will be processed within 5–10 business days
• Refund will be issued via your original payment method or bank transfer

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⚠️ Important Note

If the product does not meet our return criteria, the return will be rejected and no refund will be issued.

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📞 Contact Us

For return requests or support, please contact our team with your order details.